Santos Brasil operates three container terminals located in
strategic points of the Brazilian coast: Tecon Santos (SP), Tecon
Imbituba (SC), and Tecon Vila do Conde (PA), as well as the Vehicle
Terminal on Santos (SP) Harbor. All of them are integrated to the
logistic operation, in order to offer customers a single logistic
platform, from port to door. A highly specialized team,
leading-edge technology, safety, quality and productivity are our
differentials. Learn the step-by-step of the operation.
1) The commercial team from Santos Brasil welcomes ship
owners, importers or exporters who want to know and hire the
services offered by the company.
2) After analyzing the type of service required, Santos
Brasil offers the package most adequate to the future clients'
3) After the approval, the commercial proposal is
registered on the internal system from Santos Brasil with the
customer data. Thus, all operations conducted by the contracting
party get special monitoring.
4) After the ship is moored, the Santos Brasil team loads
or unloads containers or loose cargo from the customer. Everything
is conducted with great operational efficiency, thanks to
leading-edge equipment and a highly specialized team.
5) Every cargo is inspected, weighed, and the safety seals
are checked. If there is any discrepancy, importers are informed so
that they may conduct an official customs inspection or carry on
with the customs dispatch.
6) Meanwhile, the cargo may wait for clearance in one of
our Customs Industrial Logistic Centers (Clia Santos or Clia
Guarujá), or in our Customs Port Facilities (IPA Tamandaré and IPA
7) All containers - whether for export, import, coastal
navigation, or even empty - have their delivery and reception
scheduled in advance through the Vehicle Scheduling System (SAV),
available in our website, where the customer may select the
timeframe for conducting its operations on Santos Brasil, which
operates 24 hours non-stop, including Saturdays, Sundays and
8) Santos Brasil is one of the few port operators in Latin
America to offer its customers logistics projects integrated with
port services. Our group has customs areas in both banks of Santos
Harbor, transports between its units, Distribution Center located
near a road ring, as well as distribution transport.