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Do you have any questions and want a quick and efficient answer?
Go through our frequently asked questions. If you prefer, you can contact our Customer Relationship area, available from Monday to Friday, 8 a.m. to 7 p.m., except for national holidays.
At Santos Brasil, customers are at the center of our values and mission. We work to promote your competitiveness through innovative services and solutions. Learn about other solutions and tools below that meet our customers’ demand in a quick, efficient and secure way.
For more responsive and secure communication between systems, we provide a series of APIs (Application Programming Interfaces) for free for your integration with the systems from Santos Brasil.
Learn more about some of them:
Easy Bill: Read statements, electronic receipts and invoices without leaving your system
Entry: With this API, you may get your access directly from your system. For that, inform CE, customs document number, document date, importer, NCM, and receipt reference.
Import calculation: Get import document, predicted exit date, added services, and email address and receive the calculation statement in your email.
Entry and import calculation together: This API is for anyone who wants to enter documents and at once complete the import calculation with a single integration. With these two calculations together with the entry, the request is booked, and validations are made and as soon as possible. The calculation is performed, and the statement is forwarded to the registered email.
All APIs are ready for implementation into the systems your enterprise is already using. Furthermore, you can do the integration according to your needs and preferences.
Find all available APIs with documentation, implementation guides, management guides, and a navigation simulator.
Do you have any questions on how to perform the integration?
Get in touch with our team at Customer Relationship!
Download the application
This is a free application with the aim of bringing greater agility, comfort, and security to you, our customer. Through the app, it is possible to avail services, such as container positioning and entry. You can also get information on cargo movements, such as weight, loading and unloading dates, separation status of container selected for inspection, cargoes status, booking information, presence of inspectors for SIGVIG/MAPA surveys, notification on seal discrepancies, and much more.
Download the application
Download the application
Transportation companies that daily access the Santos Brasil terminals can now find information about bookings in real-time. Drivers will be able to make a self-register, visualize routes and predict arrival time at the terminal, get data on block positioning, exit receipt, and much more.
Once there, they have direct contact with their transportation company and can automatically check-in before crossing the entrance gate of the terminal through geolocalization service.
After downloading the app, you can set your access with the option “Not registered yet”, enter your driver’s license (CNH) and follow the steps which appear on the screen.
Download the application
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